FAQ's
Help & Frequently Asked Questions
Product Information & Company Policies
Product Questions
- Do you match prices?
- What size bed should I get?
- Do all of your beds come with a warranty?
- Will my bed finish look exactly like the pictures on your site?
- Do your beds come with a frame?
- Can you send me finish/fabric samples?
- How can I get the measurements for all configurations?
- Do you carry beds or accessories that are not listed on your website?
- Is this site 100% accurate at all times?
Ordering & Payment
- Do you match prices?
- Is your website secure?
- What forms of payment do you accept?
- Do you charge tax?
- When does my credit card get charged?
- Why do I have to call or email for prices?
Shipping & Delivery
- How will my order be shipped?
- When will my bed arrive?
- Can I get inside delivery?
- How much is shipping?
- How can I find out the shipping status?
- Will I be notified before my shipment arrives?
- What happens if I miss my delivery?
- What happens if my shipment arrives damaged?
- What if my bed has a manufacturer's defect?
- What if my beds finish looks different then I anticipated?
- Can you ship outside of the continental US?
- Is my order insured for shipping?
- How do I assemble my order?
