Most of our products are large and can only be shipped via motor freight (common carrier). If a freight truck cannot access your home consider another drop off location or picking it up yourself at the nearest freight terminal. Please call or email us to help you evaluate your situation.
Truck freight deliveries are performed by a trucking company contracted by the factory. This service is a "Tailgate Delivery" or "Curb-Side Delivery"; the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence. Deliveries are to ground floors only. A signature is required at the time of delivery.